Warranty Management

Whether it’s for your business or your home, we understand that no one enjoys filing warranty claims and all the paperwork and follow up they require. That’s why Southpoint established its warranty management department. We administer the manufacturers’ warranties on your behalf, which means we file all required paperwork, follow up to make sure the warranty is processed as quickly as possible, and even advocate on your behalf if the manufacturer questions the warranty claim.

An added benefit of Southpoint administering your warranty claims is that we have “skin in the game” along with you. There is a built in incentive for Southpoint to use only best-in-class LED products – higher quality products fail less often, which means less calls to our warranty department.